FAQ & Site Info
The wheel is powered by an electric engine. The system of gyro-stabilization allows you to keep balance while riding and minimizes the possibility of falling over. A wheel actively balances forward and backward. Side to side, you steer it like a motorcycle. Lean your feet forward to go forward, and backward to slow down or stop. The wheel is highly maneuverable and is easy to navigate over rough pavement and around obstacles. It quickly becomes intuitive and natural once you master the basics.
Learning to ride takes from 15 minutes to a couple of hours, subject to individual fitness level Riding the wheel does not require any special skills, and is designed in such a way that even a child can learn how to use it. It is suitable for people of different fitness levels. Before riding in public places you should practice more to make sure you can steer it confidently. We strongly recommend taking a free lesson at the Firstwheel Academy to master the safety rules and techniques for riding in public places.
Using the wheel instead of walking increases your efficiency and saves you time. The wheel can cover up to 20 km with the top speed of up to 18km/h, thus it massively boosts your range. It will only take you 15 minutes on the wheel to reach a place that is within an hour walking distance. You can cover 4 times as much distance on the wheel as you would on foot. The wheel also helps you to work out core muscles and improves your balance.
Bicycles are huge and bulky and can be hard to store and park. It also requires physical effort to ride, which is good, but not when it comes to your journey to work or other public places as it makes you sweat. The wheel strikes the perfect balance here. It is easy to store and carry around, just grab it wherever you go.
Payment Paypal Payments are subject to below requirements: •Buyers should have either a confirmed PayPal account address or verified PayPal account •We expect PayPal payment to be eligible for sellers protection. If requirement is not met, we will cancel and refund your payment . Free or Economy Shipping •Delivery Times: European Zone: 9 -14 Working Days •Delivery Times: Non European Destinations (Worldwide): 13 - 21 Working Days •Dispatch Time: 1-3 working days, Tracking Number provited Free Insurance Coverage with Every Parcel. Please do check the item before sign for it. If you do receive it and the item was damaged during transport, then couriers insurance will not be Valid.Shipping from: Monday to Friday, excluding European Bank Hoildays, Dispatch Locations: Europe - Estonia, China. Shipping Services: DHL,DPD,UPS,FEDEX, all tracking numbers for non european countries clients must track the packages manually as do not offer the auto tracking
Payment return. In case of the requirement of return of payment, he will be carried out during 15-45 business of days. Return of payment will be carried out after return of the ordered goods to the place of his sending.
Our Service Our electric scooter's warranty: All products in our store are supplied with 12 months free serving. 1. Warranty period: 12 months for motor, 6 months for Motherboard, 1 month for tires, free repair. 2. Return policy (during warranty period): • The 1st - 2nd month: The buyer pays delivery to our warehouse in China, and we pay return (from China to the address of the buyer). When we return the restored products, we usually use the Chinese Post air mail. If buyers want faster, we can ship by DHL but buyers pay extra cost. • The 3rd - 12th month: Buyers pay both shipping cost. Note: No refund unless we send a wrong product. We do not charge repair cost during 12 months warranty. After warranty, we just charge a little labor cost. Payment: Our company accept various payment methods. Our company's payment is different according to different countries and regions, please consult our salesman in advance.